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Terms & Conditions

Offf Barcelona Digital Experience 2021


  • Due to pandemic restrictions, as travelling is not allowed yet in a normal basis, Offf Barcelona will be held in a digital platform, build specifically for this event. This platform will stream all the contents, allow participants to experience networking and give access to specific branded content.
  • All Offf 2020 Tickets will be valid to enter the digital experience.
  • Ticket holders who want to replace their ticket, can contact with tickets@offf.barcelona before April 15, 2021. After this date, no changes or refunds will be made.




Method of payment  


  •  We accept the following credit cards: Visa and Mastercard.
  • The ticket sales system uses a secure server with the latest encryption technology.




How can I check that the purchase has taken place correctly?


  • If your purchase has taken place correctly, you will receive a confirmation e-mail with detailed information on the purchase you have just made. This e-mail may not reach your in-tray as some Internet services flag it as spam. We recommend you always check the "spam" section.
  • You can also check it by consulting your card statement or online banking service.
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Cancelling the purchase


  • An error during the purchase or failure to attend the event, among other reasons, will not be grounds for a refund of the sum or any modification to tickets purchased. The purchase amount of the tickets will only be reimbursed in the event of a verified technical problem within the purchase or total cancellation of the event.
  • No changes or refunds will be accepted after the transaction has been carried out.




Important purchase instructions and conditions


  • Possession and/or use of this ticket entails specific acceptance of all the terms and conditions associated with the ticket and ratified during the purchase process.
  • This ticket's code allows admission to the all event areas.
  • Access to the 360ª Virtual Platform and all the contents, except some specific workshops.
  • Organizers cannot be held responsible for any problem arising from the illegal duplication of this ticket.
  • The Organizers reserve the right to take the measures they deem appropriate in the event of the appearance of duplicate tickets, including refusal of admission to the platform.
  • The Organizers reserve the right to change the schedule of the event without prior notification.
  • The Organizers reserve the right to block any digital avatar for unapropiatte behaviour or use of the platform and the networking areas.
  • OFFF Digital Event admission is subject to servers capacity. Once you enter the platform you will have to choose one room ( server ) to enter and have the full experience. All the rooms ( servers ) allows and stream the same content.
  • Specific instructions to accès the Digital event are here​​​​​​​
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Customer service support


  • Our head office customer support team has the skills and product knowledge to fully support your needs, feel free to contact us anytime.
  • Customer Service : info@offf.barcelona and +34932113110
  • Legal address: Carrer Gal.lileu 177, 08224 TERRASSA. BARCELONA
  • Vat Number: B65433575​​​​​​
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